It’s all about pétanque,
gravel, and balls.

Ofte stillede spørgsmål!

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How many courts do we get?

You will automatically get the number of courts you need based on the number of people you book for. We charge per person, so the number of courts won’t affect your price. We will of course reserve the right number of courts to match your total number of players. We recommend a maximum of 6 players per court, so there are up to 3 players per team playing with 6 boules.

How much time do we have? On the courts? At the table?

You have 1.5 hours on the courts. If you want more time on the courts, the only option is to book double the time and pay double the price for the game.

I want to change my booking. How do I do that?

We’re happy to help you change or adjust your booking by phone or email, so there is no need to cancel your existing booking to make a new one. Just contact us and we’ll sort it out together. 

Why do you have fixed start times?

To ensure a well-organized experience, we have fixed start and end times so everything runs smoothly. Therefore, we have set times that cannot be changed. If you arrive late for your booking, we cannot guarantee that you will get the full time at the end. Start times are 45 minutes apart at Nørregade and 1.5 hours apart at Allegade.

I have a voucher. How do I use it?

If you have a voucher, you can make the booking through our website’s online booking system and write in the comments that you have a voucher. This is just a reservation, so you do not pay anything when booking. The price will be adjusted when you arrive and show a valid voucher on the day. Please note that vouchers are only valid Sunday to Wednesday and cannot be exchanged for other products. If the voucher is not valid, full payment for the booking applies.

You can use a maximum of 2 vouchers per booking.

How many people can you accommodate?

At Nørregade, we can host groups of up to 200 people. We have room for 102 players on the courts at the same time, as we have 17 courts.

At Allegade, we have seating for 50 guests and 54 players on the courts simultaneously. Here we have 6 outdoor courts and 2 (which can be converted into 3) indoor courts.

Do you offer children’s discounts?

We offer half price on all food and boule for children up to and including 13 years old.
We have a special offer for children at brunch: Children aged 0–5 eat and play for free, and children aged 6–13 pay 110 DKK for food, including pétanque.

What is the deadline for changes or cancellations?

The cancellation/change policy depends on what has been booked.

If you are playing with a guide, the following applies:

• 1–7 people: You can change the number of guests and/or cancel the pétanque guide up to 3 days before the visit.
• 8–29 people: Changes/cancellations up to 14 days before.
• 30–59 people: Changes/cancellations up to 4 weeks before.
• 60–130 people or more: Changes/cancellations up to 6 weeks before.
  

If you are playing without a guide, the following applies:

You can change the number of guests or cancel according to the rules that apply to the number you have booked for.

1-12 people: Changes or cancellations can be made until 12:00 PM the day before your visit.
13-29 people: 5 days prior to your visit, at the latest, it's possible to change or cancel your booking. 
30+ people: 2 weeks prior to your visit, at the latest, it's possible to change or cancel your booking.

Late cancellations will be charged 100% of the price for the pétanque activity.

If you have pre-ordered food, the following applies:

Pre-ordered food that is not cancelled by 12:00 PM the day before your visit will be charged 100%.

PLEASE NOTE! All cancellations must ALWAYS be made in writing by email. If you need to cancel on a weekend or holiday, you must both call us at +45 82820800 and send an email.